Freshdesk

Customer happiness, refreshingly easy

Description

Freshdesk’s integration with QuickBooks simplifies agent workflows by making access to customer details easier. Invoices can also be generated for time spent on support.

Streamline your support channels

The helpdesk brings together email, facebook, twitter, VoIP and messaging into one simple screen across devices. Solving customer problems with Freshdesk is refreshingly easy.

Freshdesk-QuickBooks integration makes data-driven support easier

Freshdesk’s integration with QuickBooks Online makes it easier for agents to access data such as customer name, company, and contact details right next to a customer’s ticket and on the Contacts page.

Freshdesk-QuickBooks integration makes billable support easier

Tracking time spent on support and charging customers accordingly is now easier with the Freshdesk-QuickBooks integration. Agents can easily log time-sheet entries against employees on record in QuickBooks and edit them via the tickets page.

Streamline your support channels
Freshdesk-QuickBooks integration makes data-driven support easier
Freshdesk-QuickBooks integration makes billable support easier

Information

DEVELOPER
Freshdesk

LEGAL
Terms and Conditions
Privacy Policy

Free 30 Day Trial - No credit card required


PLAN PRICE USERS DETAILS
Sprout $0/month 3 Email and Phone support channels, Knowledgebase
Blossom $16/month 1 Social Support channels, Community Forums, Game Mechanics
Garden $25/month 1 Live Chat channel, Multiple Products, Multiple Locations
Estate $40/month 1 Enterprise Reports, Portal Customization, Custom Agent Roles
Forest $70/month 1 IP White Listing, Custom Email Servers

24 x 7 email support and 24 x 5 phone support included with all plans. You can also reach out to our support team via Facebook and Twitter. We are not available on Myspace though.

Contacts

+1 (866) 832-3090
Online support:
http://support.freshdesk.com


FAQ

Where do I sign up?
www.freshdesk.com/signup
How do I contact you?
Email: support@freshdesk.com